
In terms of technology, artificial intelligence is definitely the new kid on the block. And the possibilities of what generative AI can do for education is seemingly endless. With so much potential for generative AI, many EdTech providers are offering tools that have potential to improve the educational experience.Â
Educational feedback is a critical component of the learning process, serving as a bridge between teaching and learning. One of the more time-consuming tasks teachers face throughout the school year is providing narrative feedback. In fact, after surveying over 600 K-12 teachers, two-thirds of teachers report spending excessive hours writing feedback for their students. This reality leaves many teachers feeling mentally and physically fatigued. Knowing that the assessment process requires meaningful feedback, teachers are seeking a way to balance their workloads.
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The hype surrounding AI's ability to generate content quickly and efficiently, it's no surprise many educators are exploring it as a potential solution to provide meaningful feedback to students without the huge time investment. Let's realize that no technology will solve all problems—each has certain strengths and weaknesses. Before rushing forward to embrace artificial intelligence we should thoughtfully consider whether an AI-based tools can actually produce a better product than conventional tools. This raises a couple of key questions: Does AI make traditional feedback outdated or even obsolete? And, exactly what are its strengths and limitations?
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Before exploring AI a bit further, let's consider a familiar analog—the Swiss Army knife. The Swiss Army knife has long been known as a versatile tool capable of handling a wide range of tasks. Convenient for small, unexpected tasks, it falls short when compared to the tools experts use for routine, complex jobs. So, it’s not a one-size-fits all solution…just ask a professional mechanic, carpenter, or construction worker how much they rely on Swiss Army knives to deliver a job well done. Does this confirm that regardless of how multidimensional a single tool is, it is no replacement for the knowledge, personalization, and quality provided by a trained professional?
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Generative AI programs such as ChatGPT can analyze and create text, audio, and visuals across various formats, making it the digital equivalent of the Swiss Army knife. Naturally, many teachers are wondering if and how they can use AI to improve the teaching and learning experience. While it can generate feedback more quickly, it may not fully replace the depth and nuance of traditional, personalized feedback. Given that generative AI does not function as a tool for verbal feedback, this article will largely focus on its role in shaping formative and summative written feedback.
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